APAC Mobile Operator

Success Stories

Vertical

Solution

IoT

Industry

Mobile

Region

APAC

“Service providers must be prepared to control and secure the traffic that an ever increasing number of connected devices will send across their networks”

Challenge

Automate the management of IoT device traffic and prevent it from impacting mobile subscriber services or network performance

Solution

Deploy the extremely scalable Allot Service Gateway Tera platform together with Allot’s granular traffic analytics and traffic management solutions

Benefits

  • Automate control of IoT network usage
  • Gain valuable intelligence on IoT behavior and network usage
  • Reduce operational costs
  • Simplify IoT onboarding and provisioning

Allot Helps Mobile Operator Automate IoT Traffic Management and Security

 

About APAC Mobile Operator

This case study features a mobile operator owning one of the biggest 3G networks in the world. As some of its enterprise customers upgraded their devices and sensors to smart connected ones, the operator wished to accommodate this trend by introducing a solution for managing the entire lifecycle of its new Internet of Things (IoT) customers. The project started with a pilot involving two enterprise customers. One enterprise is a local electric company that replaced its old electricity meters with new SIM-enabled meters in order to automatically and remotely monitor power consumption. 50,000 SIM-enabled meters already installed in residential buildings were automatically transmitting their consumption readings over the operator’s mobile network to electric company’s servers for further processing. The other enterprise is a bank that remotely manages 200,000 SIM-enabled Point of Sale (PoS) machines and connected cashiers installed at numerous retail stores. These machines continuously transmit real-time commercial transactions during business hours over the operator’s mobile network to the bank’s datacenter servers.

 

Challenge

The mobile operator wanted to manage the traffic generated by the Internet-connected devices which is being sent over the same 3G mobile network that mobile subscribers use for their mobile data services. While the initial number of IoT devices was easy to manage, the plan was to substantially increase the number of connected devices in a very short time. Eventually, IoT endpoints may easily outnumber smartphones and other subscriber devices, so in addition to a highly scalable solution, the mobile operator was looking for a solution to:

 

  • Manage enterprise IoT traffic separately from mobile subscriber traffic
  • Protect the network from IoT device malfunctions or bot-infections
  • Prevent IoT devices from exceeding expected bandwidth usage
  • Report on IoT device usage and trends
  • Monitor IoT device usage for charging and billing
  • Alert on abnormal IoT device behavior
  • Seamlessly interface with its IoT web portal for both management and monitoring of the IoT traffic

 

Solution

Allot provided a comprehensive and scalable IoT Traffic Management solution for monitoring and controlling IoT bandwidth consumption and quality of service, and seamlessly integrated it with the mobile operator’s new IoT web terminal. The solution provides granular visibility into the IoT endpoints of each enterprise customer and significantly reduces the operational expenses involved in onboarding and provisioning new IoT enterprise customers.

IoT electricity meters: Allot policy control is used to secure the operator’s mobile network from abnormal bandwidth consumption by the electric company’s power meters, such as misuse by building management, company employees, or hackers. The usage policy limits each device to the bandwidth required for its narrow functions. Each meter is allowed to transmit its power consumption readings only during a specific time-window each month, and the network protocol for communicating with the electricity meters is allocated a specific and limited amount of bandwidth. Real-time traffic monitoring and usage analytics enable the operator to discretely monitor the usage of each IoT endpoint alert on abnormal behavior, such as exceeding its normal bandwidth. Allot’s SOAP interface is used to allow IoT usage policies as well as usage reports and alerts to display in the operator purpose-built IoT management console.

IoT POS terminals: Allot policy control was also used to assure the PoS and connected cashiers’ real-time commercial transactions with the bank by whitelisting and enforcing QoS between endpoint devices and the bank server IPs. Bandwidth per device was limited to the expected normal usage in order to prevent anomalous behavior caused by misuse of the endpoint SIM. All traffic between IoT endpoints and the bank is managed on a separate APN and given a higher priority to make sure the transactions are completed in real-time.

 

Deployment

Allot Service Gateway Tera is deployed inline, where it enforces the different traffic management and control policies per the different APNs assigned to IoT enterprise customers and mobile subscribers, and where it collects real-time usage statistics for reporting and alerting purposes. The operator’s IoT web portal was integrated with Allot NetXplorer Management & Reporting through a standard SOAP API to enable policy management and reporting via the web portal. Allot SMP provides visibility per device type to enable differentiated policies according to the variations in expected baseline behavior of each device.

 

Tier-1 mobile operator used Allot Service Gateway Tera to automate IoT traffic management and to enforce policy per device that assures QoS and prevents excessive usage

 

Benefits

With Allot’s IoT traffic management solution, this mobile operate is able to provision, monitor and manage its growing base of IoT connected devices. The deployment has resulted in significant savings on operational expenses through efficient management of IoT traffic; it prevents revenue leakage due to misuse of devices; and it protects the quality of experience of mobile subscribers who are served by the same network infrastructure.

 

Conclusion

While this successful pilot project involved two IoT enterprise customers, Allot solutions can scale to accommodate many more enterprises and potentially millions of connected devices. The operator’s ability to scale the solution is creating opportunities for new revenue streams from IoT security and analytics services in addition to IoT network connectivity.

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