- Increase uptake of consumer services and apps
- Leverage engagement opportunities throughout the customer lifecycle
- Avoid over-engagement and increase customer loyalty
In order to drive installation and usage of mobile consumer services, you need to engage with customers at the right time and in the right way. Allot ClearSee Analytics helps you onboard customers by identifying usage profiles and real-time contextual behaviors that are likely to be receptive to your service offers. For example, a roaming customer who is an avid WhatsApp user could be offered an attractive data roaming plan that includes unlimited WhatsApp. Likewise, users who suddenly spend lots of time browsing and downloading apps from an online app store may be the perfect target for a timely reminder about operator-branded services.