Customer Touch-point Optimization
Every interaction with your customer is critical. The right kind of usage and activity analytics can assist Customer Care personnel in resolving customer issues. For example, customers may complain that their handset battery requires frequent recharging and is running out of juice after only a few hours of use.
OTT Premium Content
While most over-the-top content is free, many content providers also offer premium Internet content and services for a fee. Service providers can capitalize on this growing phenomenon by leveraging their unique ability to enable access, shape the user experience and to track and analyze OTT usage.
Parental Control service allows operators to provide peace of mind to parents who are concerned about the online activity of their children. Using a simple online setup screen, parents can control access to specific URLs and to a wide array of content categories such as gambling, pornography, dating sites, violence, racism and many others.
OTT Video Caching
Video caching greatly improves over-the-top video delivery by storing large and popular video files in the service provider network, assuring that they are geographically closer to subscribers and can be retrieved quickly, without going over expensive Internet transit links.