- Provide visibility into resource utilization
- Justify and recoup the cost of IT services to corporate users/departments
- Improve capacity planning and budgeting
Enterprises are distributing network and IT costs through chargeback models that effectively require different departments to pay for their Service Level Agreement. Accurate and auditable chargeback models can be implemented using DPI-based solutions integrated with Active Directory to monitor and meter actual usage per user, per application or per resource (such as WAN or VPN link); to mediate those usage records into aggregate records for billing purposes; and to provide detailed reports to both department personnel and management. Likewise, IT managers can monitor and measure SLA deviations that would warrant a credit back to the department that was affected.