Proactive Customer Care
Proactive customer care requires the ability to understand the patterns and trends of data center usage. Providers need to analyze bandwidth utilization per customer and then drill down to see the applications and devices in use; the source and destination of the traffic; and Quality of Experience customer are getting.
WiFi Service Tiers
Hospitality enterprises often have multiple LANs – one for hotel guests, one for a convention center, and another for administration staff. The WiFi connectivity requirements for these user groups are typically quite different and require multiple bandwidth management policies.