Digital Experience Monitoring is a performance analysis discipline, promoted by Gartner,that consolidates Application Performance Monitoring (APM) and Network Performance Monitoring and Diagnostics (NPMD). It provides a holistic and complete view of your IT infrastructure and operations (I&O) to assure an optimal digital experience for both employees and customers with respect to their applications, services, and devices.
Whether you are a small business, a growing mid-sized business, or running a big enterprise with distributed branches and offices – the indicators provided by monitoring the end user experience enable you, the IT manager or CIO, to quickly identify and mitigate issues that may significantly impact employee efficiency and the customer experience, safeguarding your business efficiency and reputation.
I&O leaders must use DEM to optimize UX across application environments and align technology KPIs to business metrics, such as revenue, churn and NPS.
Gartner Research: Market Guide for Digital Experience Monitoring – August 2020
End users' Digital Experience is composed of Allot Quality of Experience (QoE) score to assure a high-level and consistent Digital Experience. Allot QoE score provides a real-time metric of the current Digital Experience of any web application by analyzing multiple performance metrics, including jitter, delay, packet loss, error, and many others.
Graphical dashboards consolidate data on the Digital Experience provided by on-premise and cloud-based applications and online services and inform IT infrastructure and operations (I&O) personnel about the Digital Experience story of the business.
Real-time identification of your application performance issues and end-user experience, corresponding alerts, and root cause analysis enable I&O personnel to take prompt action before any degradation in end-user experience.
Allot Dynamic Actionable Recognition Technology (DART) provides advanced ML & AI algorithms that proactively identify and mitigate user and application issues to enable employees and customers to enjoy consistent engagement with the business and an optimal Digital Experience.
The first step toward guaranteeing enterprise network Digital Experience quality for employees and customers is being able to see what is going on in the network.
Ensuring Excellent Digital Experience:
Safeguards business reputation
Optimal digital experience significantly contributes to customer satisfactions and business reputation.
Ensures business efficiency and continuity
For business efficiency and continuity, business-critical applications receive top priority.
Advanced root cause analysis reduces MTTR
I&O personnel can take prompt action before any performance issues are experienced by end users.
The Allot Traffic Intelligence and Assurance Platform consolidates application performance and end-user experience into a complete, holistic solution for the monitoring and visibility of the enterprise digital experience. It proactively aligns business priorities, application performance, and end-user experience in real-time to shed light on any application performance matters or user experience issues.
Assures excellent Digital Experience & control of app performance to meet business priorities, with low TCO, for SMBs, SMEs and remote branches in large enterprise.
LEARN MORE...Assures excellent Digital Experience, alignment of network/app performance & business priorities, quick troubleshooting, for SME and large enterprise.
LEARN MORE...Assures excellent Digital Experience, for big data centers and large Enterprise with wide network throughput. It enables organization to align network and applications performance with business priorities and quickly troubleshoot network issues.
LEARN MORE...Assures excellent Digital Experience & control of app performance to meet business priorities, with low TCO, for SMBs, SMEs and remote branches in large enterprise. LEARN MORE...
Assures excellent Digital Experience, alignment of network/app performance & business priorities, quick troubleshooting, for SME and large enterprise. LEARN MORE...
Assures excellent Digital Experience, for big data centers and large Enterprise with wide network throughput. It enables organization to align network and applications performance with business priorities and quickly troubleshoot network issues. LEARN MORE...
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