--- title: "Digital Experience Monitoring" date: "2022-06-08T12:26:39+00:00" url: "https://www.allot.com/enterprise/digital-experience-monitoring/" description: "Our Digital Experience Monitoring solutions ensure a consistent digital experience for your online services and business-critical applications." --- # Digital Experience Monitoring - [ The Need](#theneed) - [ Why Allot](#whyallot) - [ Benefits](#benefits) - [ Solution](#solution_nav) - [ Resources](#resources) ![](https://www.allot.com/resources/Traffic_Management-1.jpg) SOLUTIONS FOR ENTERPRISEEnsures consistent and excellent digital experience for your online services and business-critical applications. [](https://www.allot.com/enterprise/ddos-protection/) [](https://www.allot.com/enterprise/network-monitoring/) [Get in touch »](#getintouch) Digital Experience Monitoring is a performance analysis discipline, promoted by Gartner,that consolidates Application Performance Monitoring (APM) and Network Performance Monitoring and Diagnostics (NPMD). It provides a holistic and complete view of your IT infrastructure and operations (I&O) to assure an optimal digital experience for both employees and customers with respect to their applications, services, and devices. ## The Need Whether you are a small business, a growing mid-sized business, or running a big enterprise with distributed branches and offices – the indicators provided by monitoring the end user experience enable you, the IT manager or CIO, to quickly identify and mitigate issues that may significantly impact employee efficiency and the customer experience, safeguarding your business efficiency and reputation. ![Video](https://www.allot.com/resources/Network_Inteligence_EN_962x541.jpg) I&O leaders must use DEM to optimize UX across application environments and align technology KPIs to business metrics, such as revenue, churn and NPS. [Gartner Research: Market Guide for Digital Experience Monitoring – August 2020](https://www.gartner.com/en/documents/3989465/market-guide-for-digital-experience-monitoring) ![Why Allot?](https://www.allot.com/resources/Why_Allot_EN.png)## Why Allot? - [True end-user Digital Experience visibility](#panel1)End users' Digital Experience is composed of Allot Quality of Experience (QoE) score to assure a high-level and consistent Digital Experience. Allot QoE score provides a real-time metric of the current Digital Experience of any web application by analyzing multiple performance metrics, including jitter, delay, packet loss, error, and many others. - [Application Granular Digital Experience Visibility](#panel2)Graphical dashboards consolidate data on the Digital Experience provided by on-premise and cloud-based applications and online services and inform IT infrastructure and operations (I&O) personnel about the Digital Experience story of the business. - [Real-time Troubleshooting & Root Cause Analysis](#panel3)Real-time identification of your application performance issues and end-user experience, corresponding alerts, and root cause analysis enable I&O personnel to take prompt action before any degradation in end-user experience. - [Proactive Application Control](#panel4)Allot Dynamic Actionable Recognition Technology (DART) provides advanced ML & AI algorithms that proactively identify and mitigate user and application issues to enable employees and customers to enjoy consistent engagement with the business and an optimal Digital Experience. End users' Digital Experience is composed of Allot Quality of Experience (QoE) score to assure a high-level and consistent Digital Experience. Allot QoE score provides a real-time metric of the current Digital Experience of any web application by analyzing multiple performance metrics, including jitter, delay, packet loss, error, and many others. Graphical dashboards consolidate data on the Digital Experience provided by on-premise and cloud-based applications and online services and inform IT infrastructure and operations (I&O) personnel about the Digital Experience story of the business. Real-time identification of your application performance issues and end-user experience, corresponding alerts, and root cause analysis enable I&O personnel to take prompt action before any degradation in end-user experience. Allot Dynamic Actionable Recognition Technology (DART) provides advanced ML & AI algorithms that proactively identify and mitigate user and application issues to enable employees and customers to enjoy consistent engagement with the business and an optimal Digital Experience. The first step toward guaranteeing enterprise network Digital Experience quality for employees and customers is being able to see what is going on in the network. [Ensuring Excellent Digital Experience: Key Factors to Consider – Whitepaper | November 2020](https://info.allot.com/Whitepaper_EnsuringExcellentDigitalExperience.html) ## Benefits ![Safeguards business reputation](https://www.allot.com/resources/Assure_business_reputation_productivity.svg)Safeguards business reputation Optimal digital experience significantly contributes to customer satisfactions and business reputation. ![Ensures business efficiency and continuity](https://www.allot.com/resources/Rapid-troubleshooting_1-1.svg)Ensures business efficiency and continuity For business efficiency and continuity, business-critical applications receive top priority. ![Advanced root cause analysis reduces MTTR](https://www.allot.com/resources/Solve_Problems1-1.svg)Advanced root cause analysis reduces MTTR I&O personnel can take prompt action before any performance issues are experienced by end users. ## The Solution The Allot Traffic Intelligence and Assurance Platform consolidates application performance and end-user experience into a complete, holistic solution for the monitoring and visibility of the enterprise digital experience. It proactively aligns business priorities, application performance, and end-user experience in real-time to shed light on any application performance matters or user experience issues. [ ![Digital Experience Monitoring](https://www.allot.com/resources/Digital_Experience_Monitoring_SSG.svg) ](https://www.allot.com/resources/Digital_Experience_Monitoring_SSG.svg "Digital Experience Monitoring")### The solution is powered by: ### Allot Application Control Gateway (ACG) Assures excellent Digital Experience & control of app performance to meet business priorities, with low TCO, for SMBs, SMEs and remote branches in large enterprise. [LEARN MORE...](/enterprise/application-control-gateway/) ### Allot Secure Service Gateway (SSG) Assures excellent Digital Experience, alignment of network/app performance & business priorities, quick troubleshooting, for SME and large enterprise. [LEARN MORE...](/enterprise/secure-service-gateway/) ### Allot Service gateway (SG) Assures excellent Digital Experience, for big data centers and large Enterprise with wide network throughput. It enables organization to align network and applications performance with business priorities and quickly troubleshoot network issues. [LEARN MORE...](/network-intelligence/service-gateway/) - [Allot Application Control Gateway (ACG)](#solution1) - [Allot Secure Service Gateway (SSG)](#solution2) - [Allot Service gateway (SG)](#solution3) Assures excellent Digital Experience & control of app performance to meet business priorities, with low TCO, for SMBs, SMEs and remote branches in large enterprise. [LEARN MORE...](/enterprise/application-control-gateway/) ![](https://www.allot.com/resources/Service_GateWay-01-1.svg) Assures excellent Digital Experience, alignment of network/app performance & business priorities, quick troubleshooting, for SME and large enterprise. [LEARN MORE...](/enterprise/secure-service-gateway/) ![](https://www.allot.com/resources/Service_GateWay-01-1.svg) Assures excellent Digital Experience, for big data centers and large Enterprise with wide network throughput. It enables organization to align network and applications performance with business priorities and quickly troubleshoot network issues. [LEARN MORE...](/network-intelligence/service-gateway/) ![](https://www.allot.com/resources/Service_GateWay-01-1.svg) ## Resources ![Traffic Intelligence Platform – Centralized Management (NetXplorer)](https://www.allot.com/resources/MicrosoftTeams-image-29.jpg) ![Product/Solution Info](https://www.allot.com/resources/icon-type-brochure.svg) Product/Solution Info Traffic Intelligence Platform – Centralized Management (NetXplorer) Network Visibility , Traffic Management , Digital Experience Monitoring ![Allot Application Control Gateway (ACG) – Your Ally for Excellent Digital Experience](https://www.allot.com/resources/hqdefault-102.jpg) ![Videos](https://www.allot.com/resources/Video-03-1.svg) Videos Allot Application Control Gateway (ACG) – Your Ally for Excellent Digital Experience Digital Experience Monitoring ![Allot Application Control Gateway (ACG) 500](https://www.allot.com/resources/New-Project-10.png) ![Product/Solution Info](https://www.allot.com/resources/icon-type-brochure.svg) Product/Solution Info Allot Application Control Gateway (ACG) 500 Network Visibility , Traffic Management , QoE Assurance , Digital Experience Monitoring ![Allot Application Control Gateway (ACG) 2000](https://www.allot.com/resources/New-Project-10.png) ![Product/Solution Info](https://www.allot.com/resources/icon-type-brochure.svg) Product/Solution Info Allot Application Control Gateway (ACG) 2000 Network Visibility , Traffic Management , QoE Assurance , Digital Experience Monitoring ![Allot Secure Service Gateway (SSG)](https://www.allot.com/resources/SSG.jpg) ![Product/Solution Info](https://www.allot.com/resources/icon-type-brochure.svg) Product/Solution Info Allot Secure Service Gateway (SSG) Network Visibility , Traffic Management , Digital Experience Monitoring ![Related resources](/assets/img/product-pages/resources-bg1.jpg) ## Related Solutions [ ![Traffic Intelligence and Monitoring](https://www.allot.com/resources/Traffic_Intelligence-01.svg)Traffic Intelligence and Monitoring Shed light on the enterprise network, empowering BI, operational efficiency, and security forensics. ](https://www.allot.com/enterprise/network-monitoring/) [ ![QoE and Application Control](https://www.allot.com/resources/APPLICATION-CONTROL_2.svg)QoE and Application Control Provides visibility and quick troubleshooting, aligning application performance with business priorities. ](https://www.allot.com/enterprise/qos-traffic-shaping/) [ ![Enterprise DDoS Protection](https://www.allot.com/resources/DDos_Protection-02-1.svg)Enterprise DDoS Protection Safeguard your network and business from attacks that threaten to disrupt your business and IT operations. ](https://www.allot.com/enterprise/ddos-protection/) [![Allot See Control Secure](https://www.allot.com/assets/img/footer/allot-logo.png)](/) Company - [About Allot](/corporate/about/) - [Blog](https://www.allot.com/blog/) - [Careers](/careers/) - [Contact Us](/contact-us/) - [CyberHub](https://cyberhub.allot.com/) Terms of Use - [Privacy Policy](/privacy-policy/) - [Accessibility Statement](https://www.allot.com/accessibility-statement/) - [Get support](https://customers.allot.com/) - [Terms of Use](/terms-of-use/) - [ ](https://www.linkedin.com/company/allot-communications/) - [ ](https://www.youtube.com/c/Allotltd) - [ ](https://x.com/allot_ltd) - [ ](https://www.instagram.com/allot_ltd/) Copyright 2026 Allot. 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