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APAC
Customer Success
Tokyo, Japan ● Full time
Professional Services Engineer Tokyo

Job Description:

Who we are:

Allot is an industry leader in network security and visibility. A global (NASDAQ, 700 employees) growing company in cyber-security with a strong Tier1 customer base. 

We embrace an Agile way of working, priding ourselves on being fast, diverse and dynamic. We are real team players who are ready to go the extra mile in order to succeed. We believe that anyone can make an impact and together our team spirit makes all the difference. This is your opportunity to develop, professionally and personally

What we’re looking for:

Based in Tokyo, Japan, the Professional Services Engineer plays a crucial role in the success of the company.

Reporting to the Regional Delivery Manager, he will work closely with Allot’s customers, peers, product management, pre sales, solution architecture and R&D.

 What you’ll do:

  • Serve as a technical leader in front of customers and partners
  • Responsible for deploying complex solutions to our Tier1 telecom customers
  • Manage the execution of POCs, trials and demos
  • Deliver on-site technical training to partners and customers
  • Perform installations and upgrades, as well as Interoperability Testing (IoT)
  • Create technical documents including ATP (Acceptance Test Plan) and MOPs (Method of Procedure)
  • Stage systems offered to customers in the lab to verify the required functionality

Requirements:

What you should have:

  • At least 5 years of experience working in the deployment of solutions/products within Tier1 telecom operators
  • Strong ability to proactively and independently lead end-to-end, complex technical deployments
  • Strong experience with Linux
  • Proven hands-on network engineering experience
  • Excellent communication skills
  • High energy and desire to succeed
  • High level English and fluent Japanese

Advantageous:

  • Network security experience
  • System experience (such Diameter, Radius ,etc.) and application protocols
  • Bash and other scripting skills
  • Experience with virtualization (e.g., VMware, Virtual Box, Openstack)
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