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Customer Success
Bulgaria, Remote , Bulgaria ● Full time
Professional Services Engineer

Job Description :

Who we are:

Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.

We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.

At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.    

What we’re looking for:

A talented Network Engineer to deploy our sophisticated Network Intelligence and Cybersecurity products with our Tier1 CSP (communication service provider) customers, working closely with product management, pre-sales, solution architecture and R&D.

This role will report to the regional Delivery Manager.

What you will do:

  • Deploy Allots products with our customers and work closely with customer Engineering & Operation departments
  • Create technical documents including LLD (Low Level Document), ATP (Acceptance Test Plan) and MOPs (Method of Procedure)
  • Represent Allot as technical expert in front of Allots customers and partners
  • Execute proof of concepts, trials, Interoperability Testing (IoT) and demos
  • Stage Allot systems offered to customers in the lab to verify customer use cases and functionality
  • Deliver on-site technical training to partners and customers

Requirements :

What you should have:

  • At least a Bachelor’s degree in computer science or equivalent area of engineering study
  • 3+ years in implementation/deployment in telecommunications or network security companies
  • Hands-on experience with Linux administration
  • Expert in Networking with L2 and L3 networks
  •  Strong troubleshooting abilities in TCP/IP
  •  Hands-on experience in VMware – ESXi, vSphere and vCenter


  • CCNA certified
  • VMware certified
  • 3GPP and 5G cellular networks knowledge
  • Experience providing service to tier 1 CSPs (Communications Service Providers)
  • Experience with Microservices and Containers in Kubernetes around VMware TKG
  • Experience using Linux Bash and other scripting tools like awk, Perl, Python
  • Familiarity with SQL in different DBs (Sybase, Oracle, MS SQL)
  • Knowledge of Diameter, Radius and Tacacs authentication protocols
  • Knowledge of VPNs, IPS/IDS, anti DDoS and other network security technologies
  • Hands on experience in configuration and troubleshooting of Routers, Switches and Firewalls


Should be able to travel domestically and internationally up to 20% of the time (post-Covid)

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